Joining articles
3 articles in Joining · search every topic
- Becoming a Licensed Hub
A Licensed Hub is an ICAA-certified regional partner (an ITC, ESC, consortium or similar agency) that enrols districts at the club rate, supports them locally and…
Joining · for everyone · 2 min read - Enrollment bands and the club rate
District membership is priced by tier and by enrollment band, so a small district does not pay what a large one pays. How your price is…
Joining · for everyone · 1 min read - Joining through a Licensed Hub
Most districts join ICAA through a Licensed Hub: the ITC, ESC or regional service agency that already supports them. The hub is your first point of…
Joining · for everyone · 1 min read
Contact ICAA
Support hours: Monday to Friday, 9:00 AM to 5:00 PM EasternTracked, with email updates. Districts that joined through a Licensed Hub reach their hub first.
Sign in to open a ticketNo sign-in needed. An agent opens a ticket for your organization and replies by email.
support@icaa.aiMonday to Friday, 9:00 AM to 5:00 PM Eastern. An agent can open a ticket on your behalf.
Ask for a call back by email and an agent will phone you during these hours.Book a conversation with ICAA at a time that suits you.
Pick a timeResponse targets by priority, in calendar time from when a ticket is opened: Urgent 4 hours · High 24 hours · Normal 2 days · Low 5 days. Agents answer during business hours, Monday to Friday.