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Contact ICAA

Support hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern
Open a ticket

Tracked, with email updates. Districts that joined through a Licensed Hub reach their hub first.

Sign in to open a ticket
Email

No sign-in needed. An agent opens a ticket for your organization and replies by email.

support@icaa.ai
Phone

Monday to Friday, 9:00 AM to 5:00 PM Eastern. An agent can open a ticket on your behalf.

Ask for a call back by email and an agent will phone you during these hours.
Schedule a call

Book a conversation with ICAA at a time that suits you.

Pick a time

Response targets by priority, in calendar time from when a ticket is opened: Urgent 4 hours · High 24 hours · Normal 2 days · Low 5 days. Agents answer during business hours, Monday to Friday.