Where is my invoice?

Billing · For everyone · Updated Oct 20, 2026 · 1 min read

Every invoice and payment for your organization is on the Billing page of your workspace.

To find an invoice

1. Sign in and open Billing.
2. The Invoices table lists each invoice with its amount, issue date, due date and status.
3. Choose the invoice number to open it. Print gives you a copy for your records.

Renewal invoices

ICAA issues your renewal invoice about 30 days before your term ends and sends a notice to every user of your organization. It appears in Billing as an open invoice.

Still cannot find it?

• Check that you are signed in to the right organization (the name is at the top of the side menu).
• Only invoices for your own organization are shown. Hubs see their own license invoices, not their districts' invoices.
• Open a Billing ticket and tell us the invoice number or the PO number.