Help Center › Account › Inviting a colleague

Inviting a colleague

Account · For everyone · Updated Oct 20, 2026 · 1 min read

The owner of an organization can add colleagues so they can see billing, request benefits and open tickets.

To invite someone

  1. Open Organization in your workspace.
  2. In Users, enter the colleague's name and work email address.
  3. Choose the role: staff for everyday use, or owner for someone who can also invite and manage users.
  4. Send the invitation. The colleague signs in with that email address: with Google, with Microsoft, or with a password they set through a link sent to it. The invitation says how.

Good to know

  • Each email address can belong to one organization only.
  • Every user of your organization sees the same invoices, benefits and tickets.
  • Only an owner can invite users. If your only owner has left, open a ticket in the Account category and ICAA will help.

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