Help Center › Hubs articles
Hubs articles
1 article in Hubs · search every topic
- Territory eligibility for Licensed Hubs
A Licensed Hub serves a territory. The territory decides which districts can join through that hub. Regional and nationwide hubs A regional hub serves named states…
Hubs · for everyone · 1 min read
Contact ICAA
Support hours: Monday to Friday, 9:00 AM to 5:00 PM EasternOpen a ticket
Tracked, with email updates. Districts that joined through a Licensed Hub reach their hub first.
Sign in to open a ticketEmail
No sign-in needed. An agent opens a ticket for your organization and replies by email.
support@icaa.aiPhone
Monday to Friday, 9:00 AM to 5:00 PM Eastern. An agent can open a ticket on your behalf.
Ask for a call back by email and an agent will phone you during these hours.Schedule a call
Book a conversation with ICAA at a time that suits you.
Pick a timeResponse targets by priority, in calendar time from when a ticket is opened: Urgent 4 hours · High 24 hours · Normal 2 days · Low 5 days. Agents answer during business hours, Monday to Friday.