Requesting a benefit

Benefits · For everyone · Updated Oct 20, 2026 · 1 min read

Your tier includes a set of benefits for each membership year. Benefits lists them in three kinds.

The three kinds

• Included benefits are yours from the first day: the standards catalog, member webinars, templates and the like. Nothing to request.
• On request benefits have an allowance per membership year (for example one assessment or two webinars). Choose Request beside the benefit, add what you need and when, and send it. ICAA schedules it with you and, for a district, your Licensed Hub is informed so it can take part.
• Discounts apply by themselves to what they cover, at the moment you order.

Following a request

Every request is in My Work with its state. ICAA's reply and the date agreed appear there and on the dashboard.

Allowances and the membership year

Allowances count per membership year, from the day the term started. What is not used by the end of the year does not carry over: see When benefits expire.